Shipping Details

Free postage and packing offers only apply to the UK.

We aim to get your purchased items delivered to you as soon as we can, so to get your products to you, we offer a basic delivery services within the UK.

Using our normal postage option, we deliver most parcels within 3-5 working days. If your parcel is being delivered to a remote area such as the Highlands, Islands of Scotland or Isle of Man it may take up to 7 working days.

Our delivery times are estimated from the time the goods are dispatched, not from when you place the order. Your products have to be selected, packed then dispatched to the courier, so delivery times can vary, particularly during times of bad weather, or holidays like the Xmas period and other busy times of the year.

Our couriers deliver Monday to Friday, 8am - 8pm and Saturdays, 8am - 5pm. We can't guarantee exact delivery times or dates but understand that waiting in all day isn't possible, so we will attempt to deliver your parcel but may have to leave it in a safe place, or with a neighbour to ensure that your parcel reaches you.

Note: If parcel is delivered and no one answers then the parcel will need to be picked up at a local delivery point.

Purchases that require international shipping, may incur additional charges subject to the size of order and destination. Rose Facial may need to charge customers alternative rates as these costs are introduced as part of the transaction.

Overseas purchases need to be confirmed at the point of when your order is completed, contact us to confirm the details.